Cherrystone Family Camping Resort – Cheriton, VA
Our family has gone to Cherrystone for years with no problems until this year…
First, we had to make our reservations a couple of times because for some reason every time we called they did not have the reservation. We reserved a camper site and a tent site. We reserved the tent site for only 3 nights. On our second day we realized that they made yet another mistake with our reservation and it was for only 2 nights. We could either pack up and go home a day early or pack up our entire site and move to another site. We were told that the site we were on was reserved. So we packed up for hours and moved, waisting half of the day. When we left the next day there was still no one in the site they made us move from. We tried to speak to a manager.
I called today to speak to someone and just got a young lady who had the worst customer service I have ever experienced. We always go to Cherrystone and because of this issue and they way it was handled we will never visit again. Good luck if you deside to stay there anyway.