Dream Lake KOA – Warsaw, NY
Dream Lake? Should be renamed Nightmare Lake!
As previous reviewers noted, the number one problem is the owner’s attitudes, have never seen anyone treat their customers so poorly. Customer service lesson number one, your customers are your paycheck!
The facilities are old and tired looking. The video game room is nonexistant. The bathroom facilities are atrocious. The food service is poor. The Mini Golf is a joke and they have the nerve to charge for it! The “Lake” is full of weeds, snapping turtles and leeches…check your kids carefully if you let them swim there. The playground consists of two rusty old swings, a dangerous jungle gym and an airplane that they put away on busy weekeds so it doesn’t get broken.
Activities are practically non-existant unless you count Bingo on Friday ($1.00 per game) and crafts for kids ($2.00 Charge Applies) That is a common theme…nearly everything comes at an extra charge, pedal carts, paddle boats, mini golf, your kids camping with you…extra fee!
There were no changes being made at this campground… at least none for the improvement. They did mention that this campground recently became a KOA in the past two years, doubtful it will remain a KOA unless some significant improvements are made! The only KOA in NYS that does not have a pool or any other amenities and has the nerve to be charging some of the highest rates in the area.