We were at Cherrystone Resort in August.
The check in was fine. We had a golf cart and needed our insurance paperwork. They let us fax it to their office from our insurance representative. After that we were off. We found our site with no more problems than any other campground.
The pools were clean, snack bar was ok, even had to use the laundry. The machine took her money but was refunded with no hassle. We were here for five days and had no problems with the campground or staff.
I had read several negative reviews and was concerned, but when we got there we had no problems. Parents need to control their kids, and some need to control themselves. Other than that was a fine trip, will go back.